Frequently Asked Questions
How should I expect to feel the day of and the day after the massage?
Wonderful. Truly. However, if you have come in for a massage due to some acute (recently onset) pain then there is a possibility that you will feel a bit sore in the 24 hours following the massage. This isn't uncommon. The soreness in the muscle tissue is caused by a build-up of toxins in the tissue. The massage has loosened the muscles and allowed those toxins (such as lactic acid, uric acid, carbon dioxide) to be cleaned out by the bloodstream. Your body is just doing its job in the healing process. If after 48-72 hours you are still experiencing soreness then feel free to call the center at 703-255-1500 to speak with one of our experienced professionals who can answer your questions.
Does a massage therapist get tips?
We get that question a lot. The answer is yes and no. Tipping is not expected just appreciated. If you feel the therapist has done a good job you may feel free to add a tip to your check or credit card. The full amount will be given to the therapist. Cash tips are always appreciated. Average tip for a massage therapist is 15-20% of the price of the session.
Does insurance cover massage therapy?
In some cases, yes. We are happy to provide you with a receipt at your request that you can submit to your insurance company. We find many of our clients are pleasantly surprised to find that a percentage of their massage is covered when medically referred. Another option is to see if your employer has a Med-Flex Plan. This allows pre-tax dollars to be set aside for many different elective therapeutic/medical services.
What does the client wear while receiving massage?
Massage is best done directly on the skin. As a result, most clients take off their clothes. There are sheets and blanket on each of the massage tables. After the therapist has left, the client will disrobe. Some clients prefer to change into a pair of shorts. Other clients just leave on underware. Many clients will completely disrobe. All clients are under the sheet at all times. Our team of experts have been trained to drape the sheet and blanket with modesty while doing bodywork. Some clients will ask what the massage therapist prefers: some clothes or no clothes. If we are going to stretch with our clients, loose shorts or running tights is recommended. However, what is most important is that our clients are comfortable.
I Still Have Back Pain! Now What?
Does the following sound familiar? You injured your back quite some time ago. You went to your doctor and initially some medications were prescribed and some physical therapy. The physical therapy either did not help much or in fact it made you worse. After several weeks to months of trying physical therapy you had further testing including x-rays or maybe an MRI scan. After these tests you may have been referred for some special steroid injections into your back of which you had at least three. These may have helped temporarily, but did not significantly resolve the severe pain you are having. Eventually, you underwent surgery. Then after a period of rehabilitation you may have felt some improvement particularly if you had had some pain in your leg. However, you continue to have significant pain in your lower back.
By this time many months have past and you are not able to do the things you enjoy and may not have been able to return to work. You are now trying many different medications. You have been to see many doctors but what they are telling you is there is not much else they can do for you and what you need to do is learn to live with your pain. You would be a rare individual indeed if you were not somewhat frustrated, angry, and even depressed at this point. If any of this sounds familiar, please read on because there may be some things that can be done to help you.
Multidisciplinary Approach The first thing I would suggest is to stop looking for a solution. I am not being facetious. What I am talking about is when you fall into the unfortunate circumstance of suffering from chronic low back pain we have found that there is no single solution to the problem. Instead multiple interventions need to be utilized to improve your condition. This is termed a "multidisciplinary"™ approach. Often a combination of different treatments may help even if some of these treatments have been tried before but not in the same combination. This point cannot be emphasized enough.
Another very important step toward getting better is to understand what pain is. Most of us, including health care professionals, have a very simplistic view of what pain is. Pain to us means there is something that has been damaged or is about to be damaged. A specialized nerve ending senses this pain and sends a message to our spinal cord and up to our brain where we then realize the pain. After all, isn't this why we need pain? So that we can tell when we are injuring ourselves or when we are about to injure ourselves. However this simplistic view of pain does not explain why -- when your doctor has told you there is nothing they can find wrong -- and the surgery has removed what has been causing damage and you are all healed and yet you still have pain.
Pain and Neurotransmitters: This view of pain also does not explain why when we are frustrated or angry our pain seems to be much worse. And when we are distracted, such as watching a movie or engrossed in good conversation our pain may be somewhat less. A new concept of pain is emerging that can explain these things. This concept is based on the fact that there are naturally occurring chemicals used by our nervous system to transmit pain messages. These things are called "neurotransmitters"™ and there are many different types. Some of these neurotransmitters such as endorphins, which you may have heard of, can help decrease pain. There are other neurotransmitters that may increase pain. One theory in regards to chronic pain is that the nervous system has an imbalance of these naturally occurring neurotransmitters. The ones that help decrease pain do not seem to be working as well --- and the ones that increase pain seem to be working in excess. It is almost as though a chemical switch has been turned on that doesn't turn off. In these situations, the pain message being sent does not signify that something is being damaged or is about to be damaged. Thus it is not a useful message for us and the system is not working the way it should. Or you may find yourself in a situation where you do have a disease process such as degenerative arthritis, which is continuing to send pain messages. However these pain messages are also not useful because there is nothing we can particularly do about the arthritis. This theory of chronic pain being an imbalance of chemical neurotransmitters also will explain how our emotional state and behaviors can affect our pain.
Effects of Behavior and Emotions: Our behaviors as well as our emotional state changes the chemistry in our nervous system thus either enhancing or diminishing our pain. With this new, much more complex concept of what pain is, we can then understand that there are many other approaches that may help manage the chronic pain that you may be suffering from.
Complementary Interventions: Many useful interventions may be things we would not associate with medical treatment. These things are also referred to as "complementary"™ and "alternative"™ medicines. I prefer the term "complementary"™ because this implies multiple interventions, which includes traditional medical interventions. I have found this to be the best approach for the patient suffering from chronic pain. A combination I often recommend for patients is to utilize massage therapy to reduce painful muscle spasms. (Note from NVMC: Finding a massage therapist that is familiar with back pain is important to effective treatment. To find a therapist locally look to massage school graduates that are members of the AMTA (American Massage Therapy Association) and that have at least a year experience. If in doubt, ask for references, a bio or resume and/or client letters of appreciation verifying the massage therapists experience. )
In addition to this, weekly acupuncture treatments seem to significantly help to reduce pain. Acupuncture is the insertion of tiny sterile needles into the skin at specific points based upon some Chinese medicine principles. In Chinese medicine, acupuncture is used to create a balance of an energy force called the Chi (pronounced "chee"™) within the body. From a scientific standpoint, it has been shown to alter those naturally occurring neurotransmitters, which we talked about. In addition to massage and acupuncture, some gentle movement-based therapies are often effective. Often times your pain may be so bad that traditional exercise just aggravates it. However, we do know that exercise is very beneficial in decreasing pain because it also changes those neurotransmitters. A good way to get some gentle exercise is to utilize techniques such as Tai Chi, Yoga, or Pilates. Tai Chi is also based upon Chinese medicine principles and utilizes slow rhythmic movements to increase strength, balance, endurance, and mobility. Yoga utilizes breathing and relaxation techniques to also increase mobility and strength. Pilates is a technique that is very popular with dancers which seems to be particularly effective for people with lower back pain. It is also a combination of gentle strengthening and stretching, which particularly helps strengthen the lower back and abdominal musculature.
Emotional Consequences of Pain: In addition to addressing the physical components of pain, it is important not to overlook the emotional consequences of chronic pain. Anger, frustration, and depression will alter your neurochemistry to actually increase your pain. However, with a combination of meditation, breathing techniques, and psychological counseling to teach coping strategies, these emotional consequences can be effectively treated. For some of my patients I even recommend such things as humor therapy or making sure they do something daily that they enjoy such as dancing. These things are actually very accessible. You can watch something funny on TV, rent a funny movie or read something humorous. Likewise it is simple to listen to music and move gently to the music even if in a seated position. Interestingly enough, these things have been studied and have been shown to also change those neurotransmitters in a positive way to help decrease pain. Feeling Better A combination of these interventions with more traditional interventions may not eliminate your pain completely, however many chronic pain patients find that they feel quite a bit better and then are able to be more active, do the things that they like do and enjoy their lives. In other words, they do learn to live with their pain.
Article by: Ward Gypson, M.D. Associate Professor, Univ of California San Francisco, CA
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